Investigative Services
At Risk & Investigative Services Qld, we value integrity and work ethic and ensure that our investigations provide the platform for robust decision-making.
- Collaborative establishing of investigation scopes
- Client approved investigation plans
- Regular communication and status updates
- Accountability for time and hours charged
- Quality assurance including managerial review of reports
Make sound decisions based on fact.
About Risk and Investigative Services Qld
Risk & Investigative Services Qld was established by John Pukallus, the current Managing Director, leveraging his extensive background. John brings 20 years of experience as a Detective with the Queensland Police Service and over a decade in investigative roles within state and local governments. Moreover, he has undertaken contract investigation roles for a mining company in Africa and numerous other local clients in Australia.
Throughout his government tenure, John coordinated investigations conducted by external parties and was disheartened by the quality of service provided. Specifically, he observed that investigations were costly, often took prolonged periods to complete, and yielded reports lacking in detail and clarity. The protracted duration of investigations occasionally left complaints, witnesses, and subject officers in despair. This situation escalated the risk of subsequent claims of mental health injuries against the employer.
Some investigations incurred high costs not solely due to hourly rates but also because of inefficiencies in the methodology and processes employed. Furthermore, the resulting investigation reports were inadequate, posing a challenge for decision-makers to proceed further. Thus, John determined that establishing his own investigation business was the most effective approach to tackle these issues.
Investigative Services provided by licensed investigators
Not all investigation firms are the same. Some don’t bother to use investigators who hold the appropriate license. At Risk & Investigative Services Qld, all of our investigations are conducted by licensed investigators. Our investigators are passionate, qualified, and experienced professionals committed to making a difference. Whether conducting a full workplace investigation or a preliminary assessment, you will receive exceptional service from our investigators.
Furthermore, we utilise unique best practice techniques to help your organisation make fully informed decisions that can withstand scrutiny. You will find that Risk & Investigative Services Qld offers affordable, compliant, and robust external workplace investigations. And we specialise in investigating employee conduct, including workplace complaints about bullying, discrimination, sexual harassment, misconduct (such as timesheet fraud and theft), whistleblowing complaints, and inappropriate behaviour.
Managing Director - Risk and Investigative Services Qld
John is a licensed investigator in Queensland who completed a Bachelor of Laws degree in 2016. He has worked in both the private and public sectors, thereby gaining extensive experience in investigations and investigation management. Moreover, John specialises in best practice methodology for investigations, a skill honed through his extensive experience in conducting criminal, health and safety, and workplace investigations.
His career began with the Queensland Police Service in 1990 with him receiving the appointment as Detective in 2000. He has received awards for investigative excellence and possesses the ability to plan, conduct, manage, and review investigations. Throughout his career, John has held the following positions:
Detective – Queensland Police Service
Principal Investigations Officer – Department of Natural Resources and Mines
Corporate Investigator – African Barrick Gold Tanzania
Fraud Investigator – Suncorp and Allianz
Principal Investigations and Training Officer – Ipswich City Council
Governance Manager – Scenic Rim Regional Council
Managing Director – Risk & Investigative Services Qld
Qualifications
Bachelor of Laws (Honours) – University of Southern Queensland (2016)
Advanced Diploma – Investigative Practice (2000)
Certificate IV – Compliance and Risk Management (2021)
Certificate IV – Training and Assessment (2012)
Certificate III – Investigative Services (2010)
Incident Cause Analysis Method (ICAM) course
Lead Auditor in OHS Management Systems
Global Mineral Industry Risk Management Course (formerly G3)
Implement and Apply Risk Management Process (formerly G2)
Site Safety & Health Representative course
Generic Induction to Coal Mining
Generic Induction to Coal Mining (Underground)
Generic Induction to Metalliferous Mining
Enter and Work in Confined Spaces
Professional Memberships
AIPI – Member of Australian Institute of Professional Investigators
AWI – Member of Association of Workplace Investigators